Privacy policy

Information we collect

Depending on how you interact with us, we may collect:

• your name, job title, employer and contact details;
• information you provide when contacting us or requesting a quotation;
• details about the services you require;
• your correspondence and marketing preferences; and
• technical information about your use of our website, including your IP address, browser, device and pages visited.

We may collect this information directly from you, automatically through cookies or from appropriate third-party and publicly available sources.

How we use your information

We may use your information to:

• respond to enquiries and prepare quotations;
• provide and manage our services;
• maintain business records;
• improve and protect our website, systems and services;
• meet our legal, regulatory and accounting obligations; and
• send marketing communications where permitted by law.

We will only use your information where we have a lawful reason to do so. This may be to perform a contract, comply with a legal obligation, support our legitimate business interests or where you have given your consent.

Sharing your information

Where necessary, we may share information with organisations that help us operate our business and provide our services, including IT and website providers, business-management systems, payment and accounting providers, subcontractors, professional advisers, insurers and public authorities.

Organisations processing information on our behalf must protect it and use it only for the agreed purposes. We do not sell your personal information.

Where information is processed outside the UK, we will ensure that appropriate safeguards are in place as required by data-protection law.

How long we keep your information

We keep personal information only for as long as reasonably necessary, including to meet legal, accounting, insurance and reporting requirements.

When information is no longer required, we securely delete or anonymise it.

Security

We use appropriate physical, technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.

Your rights

Depending on the circumstances, you may have the right to:

• request a copy of your personal information;
• ask us to correct or delete it;
• ask us to restrict how it is used;
• object to its use, including for direct marketing;
• receive certain information in a portable format; and
• withdraw your consent where we rely on it.

These rights are not absolute, and legal exemptions may apply. To exercise your rights or ask a question about how we use your information, please contact us. We may need to verify your identity and will normally respond within one month.

You can also complain to the Information Commissioner’s Office through its complaints service or by calling 0303 123 1113. We would appreciate the opportunity to address your concerns first, although you are not required to contact us before approaching the ICO.

How we use cookies

Cookies and similar technologies store or access information on your device. Some are necessary for our website to work, while others help us understand how visitors use the website, remember preferences or provide additional functionality.

Where consent is required, we will not use optional cookies unless you accept them. You can reject optional cookies and change your preferences at any time.

You can also control cookies through your browser settings. Blocking necessary cookies may affect how the website works.

Links to other websites

Our website may contain links to websites operated by other organisations. We are not responsible for how those organisations collect or use your information. Their own privacy notices will apply when you visit their websites.

Changes to our policy

We may update this policy when our services, technology or legal obligations change. The latest version will always be published on this page.

Last updated: 1 September 2026