For our Clients

We want to be their preferred partner. This means winning clients’ trust and confidence, and delivering a service unmatched elsewhere in the market. It also means delivering tailored solutions that meet specific needs. To measure these efforts and their success, we ask our clients to give us their feedback through monthly quality audits, customer care calls and an annual survey.

Over 100 responses in 2010 revealed an improvement in average satisfaction ratings of more than 30% for our flexibility and of over 20% for our account management, ease of doing business and service delivery.

For our People

We want Peartree to be the place to succeed. Our corporate culture attracts and develops people from around the London, the South-east and the UK.  Representing more than 40 nationalities, our employees contribute their skills, diversity and talent to a work culture shaped by mutual respect and thriving in an environment designed to make each of them a success.

For our Competitors

We want to represent a serious challenge. This means being a front runner for every opportunity for which we have an appetite to provide proposals. We also want to be known as the innovator and recognised as a leader in the industry.

For the Environment and Community

We want to be a trusted organisation. This means being socially responsible and a leader in delivering tangible CSR and environmental solutions.  In 2011, for example, we introduced a range of e-platforms for Quality Monitoring, Procurement, Training, Billing and a Client Intranet Site. We are the only Cleaning company to have delivered this package of solutions to the industry thus, removing the reliance on paper from our processes, reducing fuel emissions and reducing energy consumption.